Effective Date: 30 May 2025

Last Updated: 30 May 2025


Company Information

Legal Name: Art.One Unipessoal LDA

Registered Address: Avenida Portugal, 590, Estoril, 2765-272, Portugal

VAT Number: PT515874540

Contact Email: info@artpointone.store

Jurisdiction: Portuguese and EU Law apply


Eligibility

To use this Site, you must be at least 18 years of age and use the Site in your own name. You may not impersonate others or allow third parties to use your account.


Products and Services

We sell phone cases, framed canvases, and accessories featuring licensed artwork and public domain masterpieces. All product images and descriptions are provided for informational purposes. Minor variations in color or layout may occur.


Prices and Payment
  • Prices are shown in EUR or your local currency and include applicable VAT (if applicable).
  • We accept Visa, MasterCard, AMEX, and PayPal.
  • Payments are securely processed through Shopify Payments and third-party providers.
  • Your card is charged upon checkout, and you will receive confirmation via email.

Shipping and Delivery

We deliver to customers in the EU, UK, USA, and Australia. Delivery times vary by region and product but typically range between 5–15 working days. Delays may occur during high-demand periods.

If we are unable to deliver within 30 days of order confirmation, you have the right to cancel the order and receive a full refund.

The risk of loss or damage passes to you only upon receipt of the goods.


Returns and Right of Withdrawal (EU Customers)

As an EU consumer, you have the right to withdraw from your purchase within 14 days from the date of delivery, without giving any reason.

To initiate a return, contact info@artpointone.store. You may also use the Model Withdrawal Form provided below, though it is not mandatory.

Returns are accepted if items are:

  • Unused and in their original packaging
  • Requested within 14 days of delivery

Exceptions include:

  • Customized or made-to-order items
  • Items returned in non-resalable condition

Refunds are processed within 14 days upon return approval. Return shipping costs are the customer's responsibility unless the item is defective.


Model Withdrawal Form (EU Customers)

You can use the following form to exercise your right of withdrawal:

To: Art.One Unipessoal LDA, Avenida Portugal, 590, Estoril, 2765-272, Portugal
Email: info@artpointone.store

I hereby give notice that I withdraw from my contract of sale of the following goods:
— Ordered on: [date][date]
— Customer name:
— Customer address:
— Signature (only if sent in hard copy)
— Date:


Legal Guarantee

Under EU law, consumers are entitled to a minimum 2-year legal guarantee covering defects or non-conformity of goods. This guarantee applies regardless of any additional commercial warranty and ensures repair, replacement, or refund if the product does not comply with the contract.


Account Registration and Suspension

You may register an account for faster checkout and order tracking. We reserve the right to suspend or terminate accounts for abuse, impersonation, or fraudulent activity.


Intellectual Property

All content on the Site, including product designs, graphics, and brand elements, is owned by Art.One Unipessoal LDA and may not be copied, distributed, or reused without written permission.


Limitation of Liability
  • We make every effort to ensure accuracy and availability of our services.
  • We are not liable for damage caused by use or misuse of our products.
  • We do not guarantee uninterrupted or error-free service.
  • To the maximum extent allowed by law, we disclaim all implied warranties.

This does not affect your statutory consumer rights under EU law.


Mobile Messaging Terms

By subscribing to SMS updates, you consent to receive order alerts and promotions. Message frequency varies. You can unsubscribe at any time by texting STOP or emailing info@artpointone.store. Standard message rates may apply.


External Links

We are not responsible for content or services provided by third-party websites linked from our Site. You use them at your own risk. Please review their own terms and privacy policies.


Changes to These Terms

We may update these Terms at any time. Changes take effect when posted. Your continued use of the Site constitutes acceptance of the revised Terms.


Dispute Resolution

These Terms are governed by the laws of Portugal. In the event of a dispute, we encourage you to contact us first. If unresolved, you may seek resolution via:


Contact

For any questions about these Terms, please contact:

Art.One Unipessoal LDA

Avenida Portugal, 590, Estoril, 2765-272, Portugal

Email: info@artpointone.store